Too slow !

Got really frustrated with my staff today.
I requested for some figures since 9 am also highlighted the 'urgency' and
he has not got back to me till 11. I had to ask more than 3 times ! ich !
really really upsetting ! Upsetting that i had to use my really 'unfriendly' tone of voice
which is so so ...unnecessary and to add to that ..
i also requested another staff to do it for him ...
and said..'he is too slow..u do it for him please'

Now ...all these did not have to happen if people cooperated n
did their work well also try to understand the word 'urgent' ! Grrrrrrrrr...